Do Internet Users Have More Social Ties? A Call for Differentiated Analyses of Internet Use

Research on the impact of Internet use on social ties has generated conflicting results. Based on data from the 2000 General Social Survey, this study finds that different types of Internet usage are differentially related to social connectivity. While nonsocial users of the Internet do not differ significantly from nonusers in network size, social users of the Internet have more social ties than nonusers do. Among social users, heavy email users have more social ties than do light email users. There is indication that, while email users communicate online with people whom they also contact offline, chat users maintain some of their social ties exclusively online. These findings call for differentiated analyses of Internet uses and their effects on interpersonal connectivity.